For 30 Years, we have helped people choose the right products, the first time
Using online fit guides can get confusing. They don’t answer the important questions, and normally don’t include the ones you’ve forgotten to ask. Rack N Road not only has your back, but we’ve got your rack!
Meet Our Help Center Team
Brian Jackson
Rack Specialist
18+ Years Experience
Mike Stuebing
Rack Specialist
7+ Years
Gabriel Frazee
Rack Enthusiast
10+ Years Experience
John Bauer
Ultimate Rack Expert / Co-Owner
28+ Years Experience
Leticia "LT" Duran
"The Real Boss"
13+ Years Experience
OUR EXPERTS Can Help You Find Exactly What You Need for Your Next Adventure
Make an appointment with our help center
* If you need store hours, directions, or to check an order status, please give us a call anytime at our customer service line at 800-722-5872 *
What our Customers Said
Don’t Take our Word. See our Testimonials.
I recently purchased a 5′ x 8′ Carson Trailer and I wanted to be able to tow it on the back of my 2018 Subaru Forester. I love driving my husband’s F150, but I wanted to tow it behind my vehicle instead of borrowing his truck all the time. Truth be told, I had no idea what I needed. I only knew my towing capacity was 1500 lbs and that’s about it.
LT at RackNRoad told me exactly what I needed, why I needed it, and even scheduled an installation for me at the Sacramento, CA store.
I’m really glad I had them handle everything for me. Little did I know, I needed a different Trailer Hitch Mount than my husband’s F150 because my vehicle sat so much lower than his. If I had tried to do this myself, I definitely would have purchased the wrong one. The icing on the cake? They even made sure I got the correct ball size for my trailer.
I stopped by Rack N Road in Seattle looking to get my old Thule roof rack installed on my new Mini Cooper. Unfortunately, I learned that my old Thule parts were not going to work with the new Mini, but the folks at Rack N Road offered to buy my old, used gear to use as a credit toward the purchase of a brand-new Thule rack for my Mini.
They set me up with an updated roof rack system that was much stronger and more secure than the old clip-on system I was using before. I am so happy with my new rack! Thank you Rack N Road!!!