Work for Rack N Road
Working together, we realize our greatest potential as a company to create opportunity for our employees & bringing value to our customers. We are fanatically committed to providing the best service to our customers as well as our 80+ employees. We treat our employees like family, no matter where in Rack N Road you work.
Brian Jackson — Help Center Spotlight
Since 1997, I’ve called Rack N Road my home. I started on the showroom floor in San Jose, working alongside John Bauer. When John decided to move to Sacramento to run our flagship store, I took over the San Jose store and ran it for the next 12 years. Eventually, I followed John to Sacramento and worked there until I retired with my wife, Sharon.
A few months ago, I was hunted down by John and his brother, Greg, to work in Rack N Road’s help center, where hundreds of overflow calls go each day when the stores are too busy. My “retirement” was over that very day. With two decades working for Rack N Road already under my belt, I was ready to add another. Why did I go back to working for Rack N Road? It’s simple. It’s fast paced, exciting, and I get to live my passion for working with people every single day. By helping new and old customers alike plan their next road trip or backcountry adventure, I know I’m helping others live out their passion, too.
Rack N Road takes pride in their employees and encourages us to explore our strengths and grow within the company. From my first day to store manager, Rack N Road has supported me every step of the way.
We give the best customer service possible…every time. It’s all about our customers! We treat each customer like a guest, uncovering their needs to ensure they walk away with confidence and return with excitement.
It’s all about family! We promote a fun and family style workplace. We treat our employees fairly and with respect and give them to tools to be successful and provide the best customer service possible.
Every day is different
Every day there are new people to meet, new challenges, each year there are different vehicles to outfit, the changing of the seasons change the goals and needs of our customers. There’s no endless monotony for our employees, we like to change it up and keep it interesting.
Rack N Road Store
Rack N Road is all about making those adventures, road trips, and family vacations all that much easier and more fun. We want to put that outdoor enthusiasm to use with our employees, who not only enjoy what they do but enjoy why they do it. There’s room to grow in Rack N Road and we welcome everyone with an energetic and motivated personality.
Rack N Road Help Center
The Help Center is an essential extension of Rack N Road. Remotely delivering customer service for all the store locations and covering a variety of projects, the Help Center continually improves and expands the success of Rack N Road. More for the sit down and multitask personalities, the Help Center is another branch on the family tree and shares the same welcoming and engaging environment.
Every employee can take advantage of the flexible hours and insane discounts on products. As employees advance, they can enroll in one of the most complete and competitive benefit packages in the industry.
Bonus Employee Perks
Fantastic deals on products we carry.
You can drop off a resume and/or application off at the store or email it to [email protected]. If submitting a resume, an application does not need to be submitted. Please don’t hesitate to contact us with any questions.